Terms & Conditions
Luna York -
By accessing our website, booking an appointment, or receiving any treatment at Q. Zhang Beauty & Aesthetics Clinic, you agree to the following Terms & Conditions.
1. Appointments & Payments
All appointments must be booked in advance. Full payment is required at the time of booking unless otherwise stated. Prices are subject to change without notice, but confirmed bookings will be honoured at the agreed rate.
2. Cancellations & No-Shows
Our Cancellation Policy applies to all bookings. Please refer to our Booking & Cancellation Policy for full details regarding refunds, late cancellations, and no-show appointments.
3. Consultations & Consent
All clients must complete a consultation and provide accurate personal and medical information prior to treatment. It is your responsibility to inform us of any medical conditions, allergies, medications, pregnancy, or previous procedures.
By proceeding with treatment, you confirm that all information provided is truthful and complete, and you consent to the procedure.
4. Results & Expectations
Results may vary from person to person. While we aim to achieve the best possible outcome, we cannot guarantee specific results. Factors such as skin type, lifestyle, aftercare, and individual healing responses may affect final results.
5. Aftercare Responsibility
Aftercare instructions will be provided following your treatment. Failure to follow aftercare guidance may impact your results and is not the responsibility of the clinic.
6. Health & Safety
We reserve the right to refuse treatment if we believe it may be unsafe or unsuitable for you. The clinic is not liable for adverse reactions where clients fail to disclose relevant medical information.
7. Photography & Marketing
With your consent, we may take before-and-after photographs for training or marketing purposes. These will never be used without your permission.
8. Website Use
All content on this website is the property of Q. Zhang Beauty & Aesthetics Clinic and may not be copied, reproduced, or distributed without written permission.
9. Liability Disclaimer
All treatments are carried out by trained professionals. However, by booking and receiving treatment, you acknowledge that aesthetic and cosmetic procedures carry inherent risks. The clinic is not liable for outcomes resulting from undisclosed medical conditions, failure to follow aftercare, or unrealistic expectations.
10. Policy Changes
We reserve the right to update these Terms & Conditions at any time without prior notice. The latest version will always be available on our website.